Skip to main content

Background Image for Header:

Incorrect Email Addresses in WVU+kc

Incorrect Email Addresses in WVU+kc


Information Technology Services recommends that all WVU+kc (Kuali) users check the WVU Online Directory as soon as possible to ensure that your email address and other information is correct. Mistakes in this data could result in you not receiving system email notifications from WVU+kc. To submit corrections to your Online Directory information, please use this link.


In August, ITS informed you that some WVU Medicine employees were not receiving emails from WVU+kc system because of problems with email address formatting. In working with WVU Medicine and Health Sciences IT staff to resolve these issues, we have discovered this problem also may affect people who are not WVU Medicine employees.


WVU+kc pulls personnel information, such as email addresses, from the official WVU identity management database. If your email address is wrong in WVU+kc, it is wrong for all WVU systems and needs to be updated in the official WVU record.


Please note that official email addresses can only be,, or addresses. You cannot request to update your official email address to a personal Yahoo, Gmail or other third-party account.


Please direct questions or concerns to the ITS Service Desk at 304-293-4444.